Returns & Exchanges

At Flat Top Products au, we want you to be completely satisfied with your purchase. We offer a 30-day return window for items in original, unused condition to ensure a seamless shopping experience.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Authorization and the correct warehouse address.

• 2.
  Prepare the Package

  Carefully pack the item in its original packaging, ensuring all manuals, accessories, and tags are included to qualify for a full refund.

• 3.
  Ship the Item

  Send the package via a trackable shipping service; we recommend keeping your receipt until the return has been officially processed.

• 4.
  Inspection and Refund

  Once received, our team will inspect the product and issue a refund to your original payment method within 5-7 business days.